Cancellation Policy

1. Membership Cancellation

Members may cancel their NEXTCARSOL membership at any time through:

• Mobile app (account settings)
• Customer support helpline
• Email request to support@nextcarsol.com

2. Cancellation Timeline

Cancellation requests are processed as follows:

• Within 7 days of purchase: Full refund (if no services used)
• Within 30 days: Pro-rated refund based on remaining period
• After 30 days: No refund, membership continues until period end

3. Service Request Cancellation

You may cancel an assistance request:

• Before service provider dispatch: No charge
• After dispatch but before arrival: 50% of service fee
• After service provider arrival: Full service fee applies

4. Auto-Renewal Cancellation

To cancel auto-renewal of your membership, disable the auto-renewal option in your account settings at least 48 hours before the renewal date.

5. Partner Account Cancellation

Service partners may cancel their partnership by providing 30 days' notice. Pending payments and completed services will be settled before account closure.